FAQs
Shipping
Q: What is the estimated shipping time for orders?
A: You will receive an email with your tracking number once shipped. Orders typically ship within 1-2 business days. Domestic deliveries usually arrive within 3-7 days, depending on the destination. More info about our shipping policy here.
Returns:
Q: What is your return policy?
A: We offer a flexible 14-day return window from the delivery date. The buyer covers return shipping costs, and items must be in resalable condition for a refund or exchange. More info about our policy here.
Stainless Steel Jewelry:
Q: Is your stainless steel jewelry durable and hypoallergenic?
A: Yes, our stainless steel pieces are not only hypoallergenic but also resistant to tarnishing. They're built to last and crafted for comfort.
Gold Plated Jewelry:
Q: How long does the gold plating last?
A: Our gold-plated copper items retain their shine with proper care. While durability varies based on individual usage, they maintain their brilliance for an extended time.
Packaging:
Q: How are the jewelry items packaged?
A: Stainless steel jewelry piece arrives in a charming pink microfiber pouch, while our gold-plated copper pieces are carefully secured in an anti-tarnish bag. We ensure each piece is elegantly packaged for a delightful unboxing experience.
Q: What is the estimated shipping time for orders?
A: You will receive an email with your tracking number once shipped. Orders typically ship within 1-2 business days. Domestic deliveries usually arrive within 3-7 days, depending on the destination. More info about our shipping policy here.
Returns:
Q: What is your return policy?
A: We offer a flexible 14-day return window from the delivery date. The buyer covers return shipping costs, and items must be in resalable condition for a refund or exchange. More info about our policy here.
Stainless Steel Jewelry:
Q: Is your stainless steel jewelry durable and hypoallergenic?
A: Yes, our stainless steel pieces are not only hypoallergenic but also resistant to tarnishing. They're built to last and crafted for comfort.
Gold Plated Jewelry:
Q: How long does the gold plating last?
A: Our gold-plated copper items retain their shine with proper care. While durability varies based on individual usage, they maintain their brilliance for an extended time.
Packaging:
Q: How are the jewelry items packaged?
A: Stainless steel jewelry piece arrives in a charming pink microfiber pouch, while our gold-plated copper pieces are carefully secured in an anti-tarnish bag. We ensure each piece is elegantly packaged for a delightful unboxing experience.
